Exceljet

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How to ask a question about Excel

by Dave Bruns | March 13, 2018

Every day, thousands of questions about Excel are posted on the internet. Many go unanswered because they are unclear, or too complicated. Below are six tips to write a better question that will attract good answers quickly.

1. Search for existing solutions

Try a search first to see if you can find an existing solution you can use or adapt. You can save a lot of time by finding a path others have already travelled.

2. State your goal clearly and briefly

Be clear about what you want. For example:

  • I need to sum sales by month
  • I need to count orders on Wednesdays or Mondays
  • I need C1 to be blank unless there are numbers in A1 and B1
  • I need a date 10 days in the future excluding weekends

3. Reduce and simply

It's very difficult to figure out a complicated worksheet from a screenshot. Distill your problem to its essence. Build a tiny example on one worksheet with sample data. Be sure to show the desired result based on the sample data.

4. Include a screen shot

A picture is worth a thousand words. Do not try to explain your requirements at length in text. Instead, build a small example and upload a screen shot. Be sure to include two things: (1) sample data and (2) desired result. Make sure you your image shows Excel's rows and columns, so that people can use cell references when they propose solutions. For example:

Sample screenshot - how to highlight overdue invoices

To upload a screenshot to a comment, click the "upload image" button in the lower left corner of the comment area:

Click icon to upload image to comment

How to take a screenshot: Windows, Mac.

Note: do not post a picture of your monitor, they are very difficult to read.

5. Show your formula

If your question is about a formula, show the exact formula you are trying to use. This helps people understand how you are trying to solve the problem.

6. Post your question in the right place

On the Exceljet site, each page has a topic. Search the site first and try to ask your question on a page with a related topic. This makes it much more likely that others will see your question and be able to help.